Renovating a hotel while continuing to welcome guests is no small feat. It’s a delicate balance between upgrading facilities and creating positive guest experiences. However, for hotels requiring renovations, closing down entirely is often not an option. Doing so can put the business at financial risk and cause it to lose loyal customers.
With the help of an experienced hotel renovator, though, it’s possible to complete renovations without alienating guests. Learn how professional hotel renovators manage the complexities of a renovation while minimizing disruptions and partnering with hotel managers to keep guests satisfied.
Pros and Cons of Renovating While Open
Renovating while still trying to operate as a business can be tricky. Hotels will need to face challenges such as:
- Noise and disruption that detract from the guest experience
- Safety concerns for guests and staff in active renovation sites
- Difficulty coordinating renovations around daily hotel operations
However, the benefits of staying open can outweigh any of the challenges involved. By staying operational, hotels can maintain their cash flow and continue to serve guests, which can be key to their long-term profitability.
It also helps maintain a hotel’s brand presence within the community. Regular operations keep guests engaged and prevent them from visiting the competition. Hotels can retain more of their customer base and maintain their commitment to guest comfort, no matter what.
How a Hotel Renovator Can Minimize Disruption
The right hotel renovator will not only upgrade your property but also ensure that the guest experience remains as seamless as possible throughout the process. Here are some strategies and methods professional renovators use to balance construction progress with hotel operations.
Working in Phases
Experienced renovators plan the work in strategic phases. They prioritize low-occupancy areas or work off-peak hours to minimize disruption to key guest areas. This tailored phased approach will keep essential areas like check-in and dining unaffected when guests need them most.
Communicating With Staff
A smooth renovation requires collaboration between the construction team and hotel staff. Regular updates, detailed schedules, and open communication help align the teams on the renovation efforts. This can also reduce misunderstandings and help hotel employees plan around construction.
Noise Reduction Techniques
Professional hotel renovation teams will use techniques that minimize noise, such as soundproof barriers and quiet construction tools. Scheduling noisy tasks when guests are least likely to be affected, such as mid-morning and early afternoon, can also reduce disturbances.
Temporary Adjustments
Temporary solutions, such as pop-up lobbies or alternative dining spaces, can help the hotel remain functional while work continues behind the scenes. These adjustments allow access to essential guest services without inconveniencing anyone.
Guest-Centered Approach
The construction teams and the hotel should adopt a guest-centered approach to renovations. The construction team should respect the guest experience, keeping areas clean and as quiet as possible. Likewise, the hotel may offer complimentary amenities or discounted stays to sweeten a guest’s experience during a renovation.
VPC Balances Renovation Needs With Guest Experiences
Renovating a hotel while it’s still operating can be a challenge, but it’s an achievable goal when you work with the right hotel renovator. Professional contractors bring methods to the table that can help minimize guest disruption and breathe new life into a property.
At VPC Builders, we can plan a renovation that captures your hotel’s brand voice while prioritizing the guest experience. Whether you are renovating a bijou boutique or a sprawling hotel resort, our team can create a customized construction plan built around your business’s needs and with your guests in mind.
Contact us today to learn how we can transform your hotel while keeping the doors open.